Legal Hub >> Refund Policy

Refund Policy

We are committed to providing you with the best service possible. If you are not satisfied with your subscription, you may request a refund within 7 days of your initial payment. Please note the following conditions for refunds:

1. Eligibility:

• Refunds are only applicable to the first payment of your subscription. Renewals or subsequent payments are non-refundable.

• Refund requests must be made within 7 calendar days from the date of the initial payment.

2. How to Request a Refund:

• To request a refund, please contact our support team at [support email]. Include your account details and reason for the request to help us process your refund promptly.

3. Processing Time:

• Approved refunds will be processed within 7–10 business days. The refunded amount will be credited to your original payment method.

4. Non-Refundable Charges:

• Any taxes, transaction fees, or third-party service fees are non-refundable.

Cancellation Policy

You may cancel your subscription at any time through your account settings. Upon cancellation:

1. Access to Services:

• Your account will remain active until the end of the current billing cycle. After that, access to the service will be revoked unless you resubscribe.

2. No Prorated Refunds:

• We do not offer prorated refunds for partial billing periods or unused time after cancellation.

3. Reactivation:

• You can reactivate your subscription at any time. Reactivation will be subject to the current subscription terms and pricing.

Disclaimer Policy

1. Service Availability:

• While we strive to maintain 99.9% uptime, we cannot guarantee uninterrupted or error-free access to our platform. Service interruptions may occur due to maintenance, updates, or unforeseen technical issues.

2. Data Responsibility:

• You are responsible for maintaining backups of any data you upload or process through our platform. We are not liable for data loss due to user error, third-party integrations, or system malfunctions.

3. Third-Party Integrations:

• Our platform may integrate with third-party services. We do not control these services and are not responsible for their performance, security, or reliability.

4. No Guarantees:

• The platform is provided “as is,” and we do not make any guarantees about results, performance, or specific outcomes from using our services.

5. Limitation of Liability:

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to lost profits, data breaches, or business interruptions.

For further questions, please contact our support team at support@postwiser.social

Last Updated: 24th of December 2024